Feature

Incident Timeline & Uptime Reporting

Every outage logged automatically - history, response times and uptime percentage in one place.

Kawze logs every incident automatically, so you never have to reconstruct what happened during an outage from memory. Each monitor keeps an incident timeline, response time history, and an uptime percentage, all available from your dashboard without any extra setup.

How it works

  1. Every failed check that crosses your alert threshold opens an incident, timestamped from the first failure.
  2. Kawze records which region detected the failure, the reason (status code, timeout, keyword mismatch, etc), and every alert sent for it.
  3. The incident closes automatically when the monitor recovers, logging the resolution time and total duration.
  4. Team members can leave comments on an incident to log what was found or fixed, directly against the timeline entry.
  5. Response times from every check are charted over time, and uptime percentage is calculated per monitor for the period your plan retains.

Why it matters

  • A full incident history per monitor - no guessing when an outage started, how long it lasted, or who was alerted.
  • Response time trends help spot gradual degradation before it becomes a full outage.
  • Uptime percentage is ready for status pages and SLA conversations without manual calculation.
  • Log and uptime-summary retention scale with plan, from 2 days on Free up to 3 years on Max.

Frequently asked questions

Is incident tracking automatic, or do I have to log outages myself?

Automatic. Every alert-triggering failure opens an incident with a timestamp, cause, and the alerts sent for it, and it closes itself when the monitor recovers.

How long is incident and check-log history kept?

Retention scales with plan: check logs from 2 days on Free up to 90 days on Max, and uptime summaries from 30 days on Free up to 3 years on Max.

Can my team leave notes on an incident?

Yes - incidents support comments, so your team can record what caused an outage or what fixed it directly against that timeline entry.

Does uptime reporting require a separate setup step?

No - uptime percentage and response time trends are calculated automatically for every monitor from the checks Kawze already runs, with no extra configuration.

This capability lives on Kawze's http monitor - see that page for the full feature list and pricing for that uptime monitor type.